Who We Are
This website is operated by Masso Property Partners, a property investment brand trading under The Advice Room, a property investment consultancy based in the United Kingdom. Our website is located at www.masso-property.com and we can be contacted at info@masso-property.com.
Masso Property Partners is a trading name used specifically for the marketing and sale of residential property developments. The Advice Room is the operating entity responsible for data protection compliance and the handling of all personal data collected through this website.
We act as a sales consultant for residential property developments, including West Gate by Renaker, located at Water Street, Manchester M3. We are not the developer and do not provide financial advice.
This policy explains what personal data we collect, how we use it, and your rights in relation to it. By using this website you agree to the terms set out below.
What Data We Collect
We collect personal data in the following ways:
- Contact form — when you submit a consultation request we collect your name, email address, phone number, investment budget, and any message you provide. This data relates to your enquiry about West Gate by Renaker or other property investment opportunities we represent.
- Cookies and analytics — we use Google Analytics to understand how visitors use our website. This may collect your IP address, browser type, device information, pages visited, and time spent on the site.
- Facebook Pixel — we use Meta's advertising pixel to measure the effectiveness of our ads and to show relevant advertising to people who have visited our site. This may collect information about your activity on our website and connect it to your Facebook or Instagram profile.
How We Use Your Data
We use the data we collect for the following purposes:
- To respond to your consultation request and provide information about West Gate and other property investment opportunities
- To contact you by phone, email, or other means you have provided regarding your enquiry
- To pass your enquiry details to our sales team so they can follow up with you directly
- To understand how our website is being used and improve it accordingly
- To measure the performance of our advertising campaigns
- To show you relevant adverts on Facebook and Instagram
We will never sell your personal data to third parties or use it for any purpose beyond those listed above without your consent. We do not share your data with Renaker or any other developer without your knowledge.
Cookies
Our website uses cookies — small text files stored on your device — to help us understand how visitors use the site and to enable our advertising tools.
The cookies we use include:
- Google Analytics cookies — these track your journey through the website so we can understand visitor behaviour. Data is anonymised and aggregated. You can opt out via Google's opt-out tool.
- Meta Pixel cookies — these allow us to track conversions from Facebook ads, optimise ads, and build audiences. You can manage your ad preferences via Facebook's Ad Settings.
You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of some websites.
Third Party Services
We use the following third-party services to operate this website:
- Elementor Forms — processes form submissions on this website. View Elementor's privacy policy at elementor.com.
- Google Analytics — website analytics provided by Google LLC. View Google's privacy policy at policies.google.com.
- Meta Platforms — advertising and retargeting via Facebook Pixel. View Meta's data policy at facebook.com.
- Google Fonts — typography loaded via Google Fonts. Google may collect basic request data such as IP address. View Google's privacy policy at policies.google.com.
Property images on this website are provided by Renaker Build Ltd and are used with permission. These images are hosted on our own servers and no personal data is transferred to Renaker as a result of viewing them.
Data Retention
We retain your personal data only for as long as is necessary to fulfil the purpose for which it was collected. Enquiry data is retained for up to 24 months. You may request deletion of your data at any time by emailing us at info@masso-property.com.
Your Rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Withdraw consent at any time where processing is based on consent
- Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise any of these rights, contact us at info@masso-property.com. You can also contact the ICO at ico.org.uk or by calling 0303 123 1113.
Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
Please note: this website is currently operating on a temporary domain. The permanent domain will be www.masso-property.com once live. This policy will be updated to reflect that once the domain is active.
Contact
If you have any questions about this privacy policy or how we handle your data, please contact us at info@masso-property.com.